Privacy Policy

Last Updated: June 23, 2026

Welcome to Awesome Sleep ("Awesome Sleep," "we," "our," or "us"). Awesome Sleep refers to Awesome Sleep Private Limited, Awesome Sleep Corporation, and their affiliates, subsidiaries, successors, assigns, and authorized service providers, as applicable.

Your privacy is important to us, and we are committed to handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, share, process, and protect your information when you visit our website, purchase our products, use our applications or technology platforms, participate in our programs, subscribe to our communications, or otherwise interact with us.

By accessing or using our website, products, applications, services, or technology platforms, you agree to the practices described in this Privacy Policy.

Information We Collect
We collect personal information that you voluntarily provide when you:

  • Place an order
  • Create an account
  • Subscribe to updates
  • Contact customer support
  • Participate in surveys or promotions
  • Submit reviews or testimonials
  • Interact with our applications, technology platforms, or services

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order history
  • Communication preferences
  • Customer service communications

Payment information is processed securely by third-party payment providers. We do not store complete payment card information on our servers.

We also automatically collect certain information when you browse our website or interact with our Services, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity
  • Pages viewed
  • Time spent on pages
  • Referral information
  • Analytics information

This information may be collected through cookies, log files, pixels, analytics tools, and similar technologies.

User Content and Submitted Materials
We may collect information and content that you voluntarily submit through our website, products, applications, AI-powered tools, sleep coaching programs, surveys, assessments, facial scans, nasal scans, wearable integrations, progress tracking features, customer support channels, reviews, testimonials, photo uploads, video uploads, and other technology-enabled services.

Such information may include:

  • Photographs
  • Videos
  • Audio recordings
  • Sleep-related information
  • Survey responses
  • Assessment responses
  • Scan results
  • Progress updates
  • Reviews
  • Testimonials
  • Sleep logs
  • Customer feedback
  • Other content voluntarily submitted through our Services

We may use this information to provide and improve our Services, personalize experiences, conduct research and analytics, support product development, improve platform performance, provide customer support, and operate our business.

AI Tools, Assessments, Scans, and Technology Features
Awesome Sleep may provide applications, AI-powered tools, sleep coaching programs, assessments, questionnaires, facial scans, nasal scans, wearable integrations, progress tracking tools, and other technology-enabled features.

Information submitted through these features may be used to:

  • Deliver recommendations and insights
  • Personalize user experiences
  • Improve products and services
  • Conduct research and analytics
  • Improve platform functionality
  • Support product development
  • Improve customer experience
  • Enhance business operations

We may process information generated through these features using automated systems, artificial intelligence technologies, machine learning technologies, and third-party service providers acting on our behalf.

How We Use Your Information
We use your information to:

  • Process and fulfill orders
  • Manage payments
  • Arrange shipping and delivery
  • Provide customer support
  • Respond to inquiries
  • Improve our products and services
  • Personalize customer experiences
  • Conduct analytics and research
  • Prevent fraud and misuse
  • Maintain website security
  • Comply with legal obligations
  • Enforce our policies and agreements
  • Protect our rights and interests

We may also use your contact information to send:

  • Order confirmations
  • Shipping notifications
  • Customer service communications
  • Product updates
  • Educational content
  • Marketing communications
  • Promotional offers

You may unsubscribe from marketing communications at any time.

Testimonials, Reviews, and Marketing Use of User Content
If you voluntarily provide testimonials, reviews, photographs, videos, success stories, survey responses, progress updates, or other User Content to Awesome Sleep, we may use such materials for marketing, advertising, promotional, educational, research, public relations, and business purposes.

Where permitted by applicable law, such use may include:

  • Your first name
  • City
  • Likeness
  • Submitted content
  • Related information voluntarily provided by you

You retain ownership of your User Content. However, by submitting User Content through our Services, you grant Awesome Sleep the rights described in our Terms & Conditions to use such content for the purposes outlined therein.

If you would like us to discontinue future marketing use of identifiable User Content, you may contact us at hi@awesomesleep.in. Upon receipt of a valid request, we will make commercially reasonable efforts to discontinue future use within a reasonable period. Materials already published, distributed, printed, archived, or incorporated into existing campaigns, packaging, content, or business materials may continue to be used where permitted by applicable law.

How We Share Your Information
We may share your information with trusted third parties that help us operate, improve, market, analyze, fulfill, support, or grow our business.

These may include:

  • Payment processors
  • Shipping and logistics providers
  • Customer support platforms
  • Marketing and advertising providers
  • Analytics providers
  • Website hosting providers
  • Email and communication providers
  • Technology service providers
  • AI and software providers
  • Business partners and contractors

We share only the information reasonably necessary to perform these services.

We do not sell your personal information.

We may also disclose information:

  • When required by law
  • In response to lawful governmental requests
  • To protect our rights, customers, employees, or business
  • During mergers, acquisitions, reorganizations, or asset sales

Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Operate our website
  • Improve website performance
  • Remember user preferences
  • Analyze traffic and behavior
  • Measure advertising effectiveness
  • Deliver relevant content and communications

You may control cookies through your browser settings. Disabling cookies may impact website functionality.

Aggregated and Anonymized Information
We may aggregate, anonymize, de-identify, and combine information collected from users for:

  • Research
  • Analytics
  • Benchmarking
  • Product development
  • Artificial intelligence development
  • Reporting
  • Business purposes

Aggregated or anonymized information does not identify individual users and may be retained and used indefinitely where permitted by law.

Data Retention
We retain personal information for as long as reasonably necessary to:

  • Provide our Services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements
  • Support business operations

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Data Security
We take reasonable and appropriate measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. While we follow industry-standard security practices, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights and Choices
Subject to applicable law, you may have the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of information
  • Withdraw consent
  • Object to certain processing activities
  • Opt out of marketing communications

To exercise your rights, please contact us at hi@awesomesleep.in.

Third-Party Links
Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or policies of third parties. We encourage you to review their privacy policies before providing information.

Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our Services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us
If you have questions regarding this Privacy Policy, your information, your privacy rights, or our data practices, please contact us at: hi@awesomesleep.in