Terms & Conditions

Last Updated: June 23, 2026

OVERVIEW

Welcome to Awesome Sleep.
The terms "we", "us", "our", and "Awesome Sleep" refer to Awesome Sleep Private Limited, Awesome Sleep Corporation, and their affiliates, subsidiaries, successors, assigns, and authorized service providers, as applicable. We operate this website, online store, applications, technology platforms, and related services (collectively, the "Services") to provide sleep, breathing, wellness products, educational information, and technology-enabled experiences. Awesome Sleep is powered by Shopify, which enables us to host and operate our online store. By visiting, browsing, accessing, using, or purchasing from our website or Services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our Services. Please read these Terms carefully, as they contain important information regarding your rights, responsibilities, disclaimers, limitations of liability, and the use of information you provide through our Services.

SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least 18 years old or accessing the Services under the supervision of a parent or legal guardian. You may be required to provide personal information such as your name, email address, billing details, shipping address, and payment information. You agree that all information provided is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not sell, transfer, assign, or share your account with another person.

SECTION 2 – OUR PRODUCTS
We make every effort to display accurate product information, descriptions, and images. However, product colors, textures, or appearance may vary depending on your device, screen settings, or lighting conditions. We do not guarantee that any product will meet individual expectations. Product descriptions, pricing, and availability are subject to change without notice. All products are intended for personal use only and not for resale or commercial distribution.

SECTION 3 – MEDICAL, SAFETY & WELLNESS DISCLAIMER
Awesome Sleep products are wellness and lifestyle products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Any information provided on our website, packaging, advertisements, emails, WhatsApp messages, applications, AI tools, social media channels, or other communications is for general informational purposes only and does not constitute medical advice. You should consult a qualified medical professional before using any Awesome Sleep product if you:

  • Have a medical condition or breathing disorder
  • Have sleep apnea or nasal obstruction
  • Are pregnant or nursing
  • Are taking medication
  • Have sensitive skin or allergies

Mouth Tape Safety Notice
Mouth tape products are intended for voluntary use only.
Do not use if you:

  • Are unable to breathe comfortably through your nose
  • Are intoxicated or sedated
  • Have nasal congestion
  • Have any condition that may impair breathing

Always follow the provided instructions and warnings.

Other Product Safety
Sleep masks, gummies, nasal products, and other products should be used only as directed. Discontinue use immediately if irritation, discomfort, or adverse reactions occur. By purchasing and using our products, you assume full responsibility for proper usage. Awesome Sleep is not liable for misuse or failure to follow instructions.

SECTION 4 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. Orders are confirmed only after payment is successfully processed. Once confirmed, orders cannot always be canceled or modified. Purchases are for personal use only and not for resale or export.

SECTION 5 – REFUNDS & RETURNS
We offer a 7-day refund policy from the date of delivery, subject to the terms outlined in our Refund Policy. Due to the personal, hygienic, and consumable nature of our products, opened or used items may not be eligible for a refund, unless required by applicable law or explicitly stated in our Refund Policy. Please review our Refund Policy carefully before making a purchase.

SECTION 6 – PRICING AND BILLING
All prices are subject to change without notice. Prices shown at checkout are final at the time of purchase. Prices may exclude shipping charges, taxes, customs duties, or other fees unless stated otherwise. You agree to provide accurate and up-to-date payment and billing information and authorize us to charge the provided payment method.

SECTION 7 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by courier partners, customs clearance, weather conditions, governmental actions, or events beyond our control. Once an order is handed over to the courier, risk of loss passes to the customer.

SECTION 8 – AUTHORIZED DISTRIBUTION IN INDIA
Awesome Sleep products are distributed in India exclusively through our authorized partner:

InStyle
2787/1, Nisha Pole, Zaverivad, G.P.O., Relief Road
Ahmedabad, Gujarat – 380001
GST: 24BKQPS6733M1ZC

We do not authorize any other sellers or distributors unless approved in writing. We are not responsible for products purchased from unauthorized sources.

SECTION 9 – INTELLECTUAL PROPERTY
All content on the Services, including trademarks, logos, text, images, videos, graphics, software, technology, AI models, scans, assessments, questionnaires, and designs, is owned by or licensed to Awesome Sleep and protected under applicable intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works from, reverse engineer, or exploit any content without prior written permission.

SECTION 10 – OPTIONAL TOOLS & THIRD-PARTY LINKS
We may provide access to third-party tools, integrations, wearable devices, or links. These are provided "as is" without warranties. We are not responsible for third-party content, products, services, software, platforms, or websites.

SECTION 11 – FEEDBACK
If you submit reviews, feedback, suggestions, ideas, recommendations, or comments, you grant Awesome Sleep a perpetual, royalty-free, worldwide license to use them for business, product development, and marketing purposes without compensation.

SECTION 11A – USER CONTENT LICENSE
We may provide opportunities for you to submit, upload, share, or otherwise provide photographs, videos, audio recordings, testimonials, reviews, survey responses, sleep logs, progress updates, before-and-after content, written feedback, scan results, and other content through our Services (collectively, "User Content").

You retain ownership of any User Content you submit. However, by voluntarily submitting User Content to Awesome Sleep, you grant Awesome Sleep Private Limited, Awesome Sleep Corporation, their affiliates, successors, assigns, service providers, and partners a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, distribute, display, create derivative works from, and otherwise utilize such User Content for lawful business purposes, including but not limited to:

  • Marketing and advertising
  • Website, social media, and promotional content
  • Product packaging and inserts
  • Customer testimonials and case studies
  • Research and product development
  • Educational and informational materials
  • Business operations, analytics, and reporting
  • Internal training and quality improvement

You represent and warrant that you own or otherwise control all rights necessary to grant the foregoing license and that your User Content does not infringe the rights of any third party.

SECTION 11B – AI TOOLS, SLEEP COACHING, SCANS, AND PLATFORM FEATURES
Awesome Sleep may offer applications, AI-powered tools, sleep coaching programs, questionnaires, surveys, assessments, facial scans, nasal scans, progress tracking tools, device integrations, wearable integrations, and other technology-enabled services (collectively, the "Platform Features").

By using any Platform Features, you acknowledge and agree that Awesome Sleep may collect, process, analyze, store, and utilize information generated through your use of such Platform Features, including information voluntarily provided by you. Such information may include:

  • Sleep-related information and responses
  • Product usage information
  • Survey and assessment responses
  • Uploaded photographs, videos, and recordings
  • Scan results and measurements
  • Device and application usage data
  • Communication and engagement information
  • Other information voluntarily submitted through our Services

You acknowledge and agree that Awesome Sleep may use this information to operate, improve, personalize, develop, test, analyze, and enhance its products, Services, technology, customer experience, and business operations.

SECTION 11C – AGGREGATED AND ANONYMIZED DATA
To the fullest extent permitted by applicable law, Awesome Sleep may aggregate, anonymize, de-identify, and combine information collected from users for research, analytics, benchmarking, product development, artificial intelligence development, reporting, and business purposes. Aggregated or anonymized information does not identify an individual user and may be retained and used indefinitely.

SECTION 11D – TESTIMONIALS, REVIEWS, AND MARKETING USE
If you voluntarily provide testimonials, reviews, success stories, photographs, videos, or other promotional content to Awesome Sleep, you agree that Awesome Sleep may use such materials for marketing, advertising, promotional, educational, public relations, and business purposes. Where permitted by law, such use may include your first name, city, likeness, submitted content, and related information that you voluntarily provide.

If you wish to request that Awesome Sleep discontinue future marketing use of your identifiable User Content, you may submit a written request to: 📧 hi@awesomesleep.in

Upon receipt of a valid request, Awesome Sleep will make commercially reasonable efforts to discontinue future use of such content within a reasonable period. However, content already published, distributed, printed, archived, included in previously released campaigns, or otherwise incorporated into existing materials may continue to be used where permitted by applicable law.

SECTION 11E – NO COMPENSATION
Unless otherwise agreed in writing, you acknowledge and agree that you shall not be entitled to any compensation, royalties, ownership interests, approval rights, or other payment arising from Awesome Sleep's use of User Content, testimonials, reviews, photographs, videos, or data as permitted under these Terms.

SECTION 12 – ERRORS & INACCURACIES
We reserve the right to correct errors, inaccuracies, or omissions related to product information, pricing, availability, or promotional materials at any time without prior notice.

SECTION 13 – PROHIBITED USES
You may not use the Services:

  • For unlawful purposes
  • To infringe intellectual property rights
  • To distribute malicious software or harmful code
  • To engage in fraud or deception
  • To impersonate another person or entity
  • To interfere with the operation, security, or integrity of the Services

We reserve the right to suspend or terminate access for violations.

SECTION 14 – TERMINATION
We may terminate or restrict access to the Services at any time without notice. Obligations and liabilities incurred prior to termination shall survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. To the fullest extent permitted by law, Awesome Sleep disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Awesome Sleep shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from the use of our Services, products, applications, technology platforms, or content.

SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Awesome Sleep, its affiliates, officers, directors, employees, contractors, partners, and service providers from any claims, liabilities, losses, damages, costs, or expenses arising from your use of the Services or violation of these Terms.

SECTION 18 – FORCE MAJEURE
We shall not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, governmental actions, courier delays, labor disputes, pandemics, supply chain disruptions, utility failures, or internet outages.

SECTION 19 – SEVERABILITY
If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.

SECTION 20 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Awesome Sleep and supersede any prior agreements, communications, or understandings.

SECTION 21 – GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

SECTION 22 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services following any changes constitutes acceptance of the updated Terms.

SECTION 23 – CONTACT INFORMATION
For questions, support, privacy requests, data requests, content requests, or any other inquiries, please contact us at: 📧 hi@awesomesleep.in